Effective Channels of Business Communications In today’s global business environment, there are various channels of business communication that are used by the organization in order to communicate with others effectively. For example given by experts of help my business assignment, fax, face to face group meeting & conversion, e-mails, memo, voice mail message, video/audio conference, telephoned meetings, reports and presentations are some example of effective channel of communications (Rodriques, 2000). E-mails: It is the most common and easiest way to communicate with customers, employees, workers etc. For
instance, though the e-mail, a company can send all the important information to the customers at a time. It is easy to use & prioritize and involves less cost as compared with other channels. In contrast, there is lack of personal touch, misinterpretation, requirement of internet accesses are some drawbacks of e-mail (Soundaraj, 2007).
Video/Audio conference: Its technology allows organizational people in different locations to see and talk with one another interactively. It is also fast and cost-effective channel of business communication. In contrast, setting up video conferencing in an office can be a bit expensive for the small organization. It may also involve technical difficulties associated with smooth transmissions (Rodriques, 2000).
Telephone Conversations/Meetings: It is also an effective channel of communication, because it is much faster than other channels of communications. Contrary to this, through it, the business user can also access the internet. Sometimes, this channel may be expensive due to long duration of call (Soundaraj, 2007).
Example of Effective and Ineffective Communication As per health business commuication experts, Active listening, validate thoughts and feelings, be- open-minded, collaborative communication, concise etc. are the example of effective communication (Fielding, 2005). Poor listening, speaking at the wrong level, using jargon & excessive anger etc. are some imperative example of ineffective communication at the workplace or in the organization. On the other hand, using poor non-verbal communication, being insincere and being critical and negative are the other example of ineffective communication (Sims, 2002).
References- Fielding, M. (2005). Effective Communication in Organisations. USA: Juta and Company Ltd. Rodriques, M. V. (2000). Perspectives of Communication and Communicative Competence. USA: Concept Publishing Company. Sims, R.R. (2002). Managing Organizational Behavior. UK: Greenwood Publishing Group. Soundaraj, F. (2007). Speaking And Writing For Effective Business Communication. USA: Macmillan.
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